Personal data protection policy of AS HOTELS EOOD

Date of update: March 31, 2023

This document contains the Personal Data Protection Policy of “AS Hotels” EOOD, entered in the Commercial Register at the Registration Agency with EIC: 131261782, with headquarters and management address Sofia 1618, district Vitosha, gh. Buxton, bl. 20, entrance D, fl. 1, apartment 85 with the subject of activity: hospitality and catering and additional tourist services (“Policy”) and is an integral part of the General Terms of Use of the Dodo Beach Yoga&Relax Hotel website (“hotel”). If you do not agree to the Terms, you will not be able to use the Site. If the Policy changes, the changes will be posted here.

In order to provide tourist services (“Services”) on the dodo-beach.com site (“Site”), AS Hotels EOOD processes personal data of natural persons – clients of the hotel or other natural persons specified below (“Subjects of data”/”You”/”You”) in accordance with this Policy.

When processing personal data, AS Hotels EOOD complies with all applicable legal acts on the protection of personal data, including, but not limited to, Regulation (EU) 2016/679 (“Regulation”).

Definitions:

personal data is any information that relates to you and by which you can be identified, directly or indirectly;
processing of personal data (“Processing”) is any action or set of actions that may be performed with respect to personal data by automatic or other means.

1. Purposes of Personal Data Processing

AS Hotels EOOD collects the data provided by you in connection with the conclusion of a contract for the use of the hotel’s services, the documentation of the actions on Processing of personal data and the fulfillment of the legal obligations of the administrator and the protection of legitimate interests according to the applicable legislation:

1.1. Conclusion and execution of a contract. These are the purposes necessary for the steps to conclude and execute the contract between you and the hotel, including the data processing necessary for this when registering, creating an account and the activities of providing the Services available through the Site. In addition, these purposes include communicating with you, including by email, as necessary in connection with providing the Services and/or notifying you of changes to the Services provided. For this purpose, it may be necessary to process some or all of the above categories of data.

 

1.2. Legitimate interest. The purposes of the legitimate interests of AS Hotels EOOD and its subcontractors or service providers) include:

Ensuring the normal functioning and use of the Site by you and other users, maintenance and administration of the Services, resolution of disputes, detection and prevention of malicious actions;
Communicating with you, including electronically, on important matters related to the Services;
Receiving and processing received signals, complaints, requests and other correspondence;
Implementation and protection of the rights and legitimate interests of AS Hotels EOOD, including by court order, and assistance in the implementation and protection of the rights and legitimate interests of other users of the site and/or affected third parties.

 

1.3. Legal obligations. These are goals such as:

Financial and accounting activities that require the processing and storage of information required by law in order to fulfill tax, accounting and other reporting obligations;
Activities in fulfillment of obligations provided for by law to preserve or provide information;
Activities for the fulfillment of documentation obligations, reporting obligations and other obligations related to the fulfillment of the requirements of Regulation (EU) 2016/679 and the current legislation, including in connection with the obligations assigned by the Personal Data Processing Agreement and other applicable obligations.

 

1.4. Express consent. Your data may be processed on the basis of your express consent, and the processing in this case is specific and to the extent and scope provided for in the relevant consent.

AS Hotels EOOD processes personal data only in accordance with this Policy and to the extent permitted by law. Information is collected when you register on the website, make a reservation, subscribe to our material, provide answers, queries or comments, or fill in certain data in a form.

2. Personal data collected, stored and processed. Storage period

Personal DataTargetStorage period
NameConclusion and execution of the contract with the hotel, legitimate interestUp to 5 years from the date of termination of the contract
IDConclusion and execution of the contract with the hotel, legitimate interestUp to 5 years from the date of termination of the contract
ID card, passportConclusion and execution of the contract with the hotel, legitimate interestUp to 5 years from the date of termination of the contract
Address, Phone, EmailConclusion and execution of the contract with the hotel, including acceptance and processing of complaints and signals, increasing the quality of the services provided by the hotel, legitimate interestUp to 5 years from the date of termination of the contract
Other data voluntarily provided by youPerformance of the contract by the hotelUp to 5 years from the date of termination of the contract
Data of persons under 18 Performance of the contract by the Tour OperatorUp to 5 years from the date of termination of the contract
Site usage logsPerformance of the contract by the hotelUp to 1 year from date of enrollment

 

The use of the web page is possible without the need for registration and provision of any data by each user.

The personal data provided by you will be processed for the purposes of providing tourist information and service information, as well as for the purposes of personalizing the website in relation to your needs, improving the website. AS Hotels EOOD may provide part of the received data to other third parties in connection with the fulfillment of your requests, requests and orders.

The services provided on this website are intended for persons over 18 years of age. AS Hotels EOOD does not collect, use and disclose personal data of minors without the prior consent of a parent or guardian. AS Hotels EOOD declares that it complies with the legislation in the field of child protection.

3. Rights in relation to personal data

As a natural person, data subject, you have the following rights:

 

3.1. Right to information.

This Policy aims to inform you in detail about the processing of your personal data in connection with the Services provided.

3.2. Right of access.

You have the right to receive confirmation as to whether your personal data is being processed, access to it and information about its processing and your rights in this regard.

 

3.3. Right to rectification.

You have the right to correct your personal data if it is incomplete or inaccurate.

Your data can be corrected by you and/or your authorized representative.

3.4. Right to erasure.

You have the right to request deletion of data, except in cases where there is a substantial reason and/or legal obligation for their processing.

3.5. Right to restriction in relation to data processing.

The regulation provides for the possibility to limit the processing of your personal data if there are grounds for this provided for in it.

 

3.6. Right to notify third parties.

If applicable, you have the right to request AS Hotels EOOD to notify third parties to whom it has provided your data, regarding the correction, deletion or restriction of the processing of your personal data.

3.7. Right to data portability.

You have the right to receive the personal data you have provided that relates to you in a structured, machine-readable format, and to use this data for another controller at your discretion.

3.8. Right not to be subject to a decision based solely on automated processing, including profiling, which gives rise to legal consequences for you or similarly significantly affects you, unless there are grounds for this and appropriate guarantees are provided to protect your rights, freedoms and legitimate interests.

Technologies falling into this category are not used when providing the Services on the Site.

3.9. Right to withdraw consent.

You have the right, at any time, to withdraw your consent to the processing of personal data based on your consent. Such withdrawal does not affect the lawfulness of the processing based on the consent given until the time of its withdrawal.

Data provided on the basis of legal consent are: data regarding food preferences, allergies, others at your discretion, which are not required by AS Hotels EOOD to conclude a contract for a tourist service.

3.10. Right to object.

You have the right to object to data processed on the basis of legitimate interest.

In the event of such an objection, We will consider Your request and, if justified, We will comply with it. If we believe that there are compelling legal grounds for the processing or that it is necessary for the establishment, exercise or defense of legal claims, we will inform you of this.

3.11. Right of appeal to a supervisory authority.

You have the right to file a complaint with a supervisory authority if you believe that the processing of personal data concerning you violates the applicable legislation on the protection of personal data. The supervisory authority in the Republic of Bulgaria is the Commission for the Protection of Personal Data, with address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2.

4. Personal data protection officer.

 

If you have any questions regarding this Policy, please contact the Personal Data Protection Officer:

e-mail:

telephone:

address:

5. NON-DISCLOSURE OF PERSONAL INFORMATION

AS Hotels EOOD collects personal data only in accordance with the legislation in relation to the protection of personal data. Except in the cases provided for in this Policy, personal data will not be provided to other third parties. When it is necessary to provide your personal data to counterparties of AS Hotels EOOD in connection with services provided, these data will be processed only in accordance with the requirements of the law and in connection with the requested services.

It is possible that certain personal data will be disclosed to competent Fr

authorities by virtue of law, court decision or other appropriate act, and/or if their disclosure is necessary for the detection of crimes in the country and/or abroad.

6. LIABILITY

AS Hotels EOOD is not responsible for the personal data processing policies of web pages to which this web page contains links.

7. CONFIDENTIALITY

When processing personal data, AS Hotels EOOD takes all necessary measures to protect the information from loss, misuse, disclosure, modification or destruction, as well as publication to unauthorized third parties.

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